Showing posts with label customers. Show all posts
Airtel launches new international roaming packs for post-paid customers
Airtel has launched 2 new International Roaming Packs for post-paid mobile customers in India travelling to Singapore, Malaysia, Thailand, Indonesia, Hong Kong, Australia, Germany, UAE and UK. This offers up to 2 hours of free incoming calls and outgoing calls for as low as Rs. 40/minute. Airtellaunched US International Roaming Voice packs for post-paid customers last year that offers up to 87% discount on voice calls and up to 5 hours of free incoming calls.
These come in Rs. 1500 and Rs. 3600 plans and comes with a validity of 15 days. Customers can activate or deactivate the pack by messaging the respective activation keyword to 121. Standard roaming rates would be charged for other outgoing international calls, messaging and data usage.
International Voice Packs for post-paid customers
| Monthly Rental | Free Incoming minutes | Outgoing & Incoming after free minutes | Activation Keyword | Validity (Days) |
| Rs. 1500 | 30 | Rs. 60 / min | IR1500 | 15 |
| Rs. 3600 | 120 | Rs. 40 / min | IR3600 | 15 |
These are applicable on Optus in Australia, T-mobile, KPN-Eplus, Telefonica – O2 in Germany, CSL in Hong Kong, Telkomsel in Indonesia, Maxis in Malaysia, Singtel in Singapore, AIS in Thailand, Etisalat in UAE and Telifonica-O2 & EE in UK. Standard roaming charges apply on other networks
Airtel can continue 3G Intra-circle roaming, but cannot add new 3G customers in 7 circles, says SC
supreme Court has ordered Bharti Airtel not to extend its 3G Intra-circle roaming services to new customers in the 7 circles, where it did not have licences for 3G spectrum, according to a report from The Economic Times. Airtel got a temporary relief earlier this week, when Supreme Court allowed them to continue their 3G intra-circle roaming till April 11th. Last month DoT had asked Bharti Airtel to stop 3G services in 7 circles and asked them to pay Rs. 350 crore (Rs. 50 crore per circle) for illegal roaming pact with Vodafone and Idea . Delhi High Court temporarily stalled the execution of DoT’s order until the final hearing, after Airtel appealed against it.
Last week Supreme Court rejected a plea by Bharti to immediately hear its appeal against the Delhi High Court order on Thursday. Last week DoT had asked Vodafone India and Idea Cellular to stop 3G services outside their licensed zones in 3 days, and asked them to pay Rs. 550 and Rs. 300 crores, for violating licence norms and ordered Airtel to shut down 3G services within 24 hours in 7 circles.
Airtel has been accused by Reliance Communication and the Department of Telecommunications (DoT) of providing 3G services to customers in circles where it did not have licence.
The bench would hear Airtel’s appeal in a detailed hearing on May 9th 2013. Till then, Airtel cannot enroll new customers in these 7 circles including, Haryana, Maharashtra, Uttar Pradesh (East), Kolkata, Gujarat, Kerala and Madhya Pradesh, but they can continue providing 3G services to the existing customer base.